What does LK Healthcare Support Services do?

LK Healthcare Support Services provides professional virtual healthcare administrative support designed to help healthcare organizations improve workflow efficiency and reduce administrative burden.

Services may include:

• Insurance verification
• Benefits & eligibility review
• Prior authorization assistance
• Administrative workflow support
• Patient account review
• Documentation coordination
• Revenue cycle administrative assistance
• General healthcare administrative support

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How are services provided virtually?

Services are completed remotely using secure client-approved systems, portals, email communication, and workflow processes.

Depending on the client’s needs, support may be provided through:

• EMR/EHR systems
• Insurance payer portals
• Secure email communication
• Administrative tracking systems
• Virtual workflow coordination

This allows healthcare organizations to receive professional administrative assistance without needing additional in-office staffing.

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How does pricing work?

Pricing is structured using:

• Monthly support packages
• Hourly support services

Monthly packages include:

• capped patient/task volume
• estimated weekly support availability
• month-to-month agreements

Hourly services are available for:

• temporary projects
• overflow support
• authorization assistance
• administrative cleanup projects

Pricing varies depending on:

• workload complexity
• patient volume
• authorization requirements
• estimated support hours

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How can administrative support save healthcare organizations money?

Professional administrative support can help reduce:

• denied claims
• authorization delays
• administrative overload
• workflow inefficiencies
• staffing burnout
• delayed follow-up tasks

Efficient administrative processes may improve:

• workflow organization
• reimbursement timelines
• staff productivity
• patient experience
• overall operational efficiency

Outsourcing administrative support may also reduce the need for additional full-time staffing expenses.

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What is an independent contractor?

An independent contractor is a self-employed professional who provides services to businesses under a service agreement rather than as a traditional employee.

As an independent contractor:

• services are provided independently
• scheduling flexibility is maintained
• clients are not responsible for employee benefits
• services are customized based on workload needs

LK Healthcare Support Services operates as an independent contractor business.

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What is a sole proprietor?

A sole proprietor is an individual who owns and operates their business independently.

As a sole proprietorship:

• the business is owned and managed by one individual
• services are provided directly through the business owner
• business operations remain flexible and personalized

LK Healthcare Support Services currently operates as a sole proprietorship.

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What is your educational background?

Latoya Keith earned an Associate of Applied Science degree in Health Information Technology from DeVry University.

Coursework included:

• Medical Terminology
• Health Information Management
• ICD Coding
• Healthcare Documentation
• Data Analysis

Latoya is also currently working toward becoming a Registered Health Information Administrator (RHIA) to continue expanding knowledge and expertise within healthcare administration and health information management.

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How many years of experience do you have?

Latoya has several years of healthcare administrative experience supporting areas such as:

• Insurance verification
• Prior authorization workflows
• Revenue cycle administrative support
• Patient account review
• Healthcare administrative coordination
• Workflow organization
• Medical documentation processes

Experience includes working within healthcare and legal administrative environments supporting high-volume workflows and detailed account management.