PRIVACY POLICY

LK Healthcare Support Services

Effective Date: 05/16/2026

LK Healthcare Support Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide while using our website and services.

This Privacy Policy explains how information may be collected, used, stored, and protected when interacting with our website, forms, and administrative support services.

1. INFORMATION WE MAY COLLECT

We may collect information including but not limited to:

Personal Information

  • Name
  • Email address
  • Phone number
  • Business name
  • Contact information

Business Information

  • Practice or organization information
  • Administrative workflow information
  • Service-related documentation

Website Information

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics information

2. HOW INFORMATION IS USED

Information collected may be used to:

  • respond to inquiries
  • provide requested services
  • communicate regarding services
  • process invoices and payments
  • improve website functionality
  • improve customer experience
  • maintain business records
  • support administrative workflow services

3. HIPAA & CONFIDENTIALITY

LK Healthcare Support Services understands the importance of protecting confidential healthcare-related information.

Reasonable administrative, technical, and organizational safeguards are used to help protect sensitive information handled during the course of services.

However, clients remain responsible for:

  • providing authorized access
  • maintaining secure systems
  • ensuring appropriate sharing permissions
  • complying with applicable healthcare regulations

4. INFORMATION SHARING

LK Healthcare Support Services does not sell or rent personal information.

Information may only be shared:

  • when required to provide requested services
  • when authorized by the client
  • when required by law
  • with approved service providers supporting business operations

5. PAYMENT INFORMATION

Payments may be processed through secure third-party payment providers.

LK Healthcare Support Services does not store full payment card information on its website or internal systems unless otherwise stated by the payment processor.

6. COOKIES & WEBSITE ANALYTICS

Our website may use:

  • cookies
  • analytics tools
  • website tracking technologies

to improve user experience and website performance.

Users may adjust browser settings to disable cookies if preferred.

7. DATA SECURITY

Reasonable measures are taken to protect information from:

  • unauthorized access
  • misuse
  • disclosure
  • alteration
  • destruction

However, no electronic system or internet transmission can be guaranteed completely secure.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

LK Healthcare Support Services is not responsible for the privacy practices, policies, or content of third-party websites.

9. EMAIL & COMMUNICATION

By contacting LK Healthcare Support Services through forms, email, or the website, users consent to receiving communication related to:

  • service inquiries
  • onboarding
  • invoices
  • support communication
  • business-related updates

Users may request to stop non-essential communication at any time.

10. CHILDREN’S PRIVACY

This website and services are not directed toward children under the age of 13.

LK Healthcare Support Services does not knowingly collect personal information from children.

11. LIMITATION OF LIABILITY

While reasonable efforts are made to protect information, LK Healthcare Support Services shall not be held liable for:

  • unauthorized access beyond reasonable control
  • third-party system breaches
  • internet outages
  • technical failures
  • payer portal interruptions

12. POLICY UPDATES

LK Healthcare Support Services reserves the right to update or modify this Privacy Policy at any time.

Updated policies become effective upon posting to the website.